Choosing equipment
How do I choose the right mower for my yard?
Consider your lawn size, terrain and obstacles. Rear-engine riding mowers suit small and medium lawns, lawn tractors handle larger open areas, and zero-turn mowers are built for fast, precise mowing around trees and beds. Each product page lists the specifications we have for that model. If you'd like help deciding, contact us.
Where can I find product specifications?
Specifications are listed in the description on each product page. If something you need isn't listed, ask us and we'll do our best to find out.
Ordering & payment
How do I place an order?
Add the product to your cart, go to checkout, and enter your shipping and payment details. You'll receive an order confirmation by email.
Which payment methods do you accept?
All available payment methods are shown at checkout before you complete your order.
Shipping & delivery
Who ships my order?
Orders are shipped directly to you by our fulfillment partner from their warehouse.
How do I track my order?
When your order ships, you'll receive a shipping confirmation email with a tracking number and link. If you need an update, contact us with your order number.
Do you charge for shipping?
No. Shipping is free on every order to the 48 contiguous United States, Washington, DC and our eligible international countries. Import duties or taxes may apply to international orders.
Where do you ship, and how long does delivery take?
Eligible shipping destinations are listed in our Shipping Policy, and checkout shows your free shipping before you pay. To confirm delivery timing for your address, please contact our support team before you order.
Returns
Can I return an item?
Please see our Returns & Refunds Policy for eligibility and process. Please contact us before sending anything back so we can give you the correct return instructions.
Support
How do I contact TurfTrek?
Use our contact page or email service@servicephysical.net. Please include your order number if your question is about an existing order.